Where available time turns into billable work — and where it doesn't.

Compare available work hours, recorded hours, billable target attainment and billed value by person without rebuilding the same review every week.

Start free trial Explore the six KPIs

The numbers that frame the review.

Every card is the live report component. The breakdown keeps the reporting period, filters, trend and source rows together. Hover across the series to compare a point in time, then trace the movement back to the records behind it.

Know whether work is busy, billable or behind.

Move through available work hours, targets, time mix and billable value with the people and periods behind each result still visible, and every individual result available underneath.

Section 01

Time Recorded %

Recorded hours against available work hours, before reviewing billable performance.

Recorded time moves for reasons that have nothing to do with performance: leave, court, or a quiet month. The trend separates a pattern from a bad fortnight.

Investigate when

The trend moves without a matching change in schedule, leave or matter load.

Read it with

Available hoursLeave and roleMatter load

Section 02

Billable Target Attainment %

Progress against the billable target, and the people contributing to the result.

A target is a configured assumption. When attainment shifts, check whether the target changed before concluding the effort did. The person rows show whether the movement is firm-wide or isolated.

Investigate when

Movement reflects target configuration, headcount or period mix rather than recorded time.

Read it with

Available hoursBillable hoursTarget configuration

Section 03

Non-Chargeable-to-Billable Ratio

Non-chargeable and billable time kept separate, so recorded activity is not mistaken for billable performance.

Some non-chargeable time is unavoidable and some is recoverable. The distribution across the team is what tells you which, before policy becomes the explanation.

Investigate when

The mix changes persistently, or differs sharply between timekeepers in the same role.

Read it with

Worked hoursRole mixMatter demand

Section 04

Average Billed Rate

Billed value against hours billed, without flattening the two into an unexplained average.

The average sits between your rate card and what was actually billed. The gap is write-downs, and the trend shows whether it's widening across the practice groups.

Investigate when

The average moves after a change in headcount, rate card or matter mix.

Read it with

Role mixPractice groupRate card

Section 05

Average Billable Hours per Active Timekeeper

Average billable hours across active timekeepers, and the individual results behind it.

The denominator moves as often as the numerator here. Check who was active in the period before reading the change. The person rows keep absences and new joiners from distorting the conclusion.

Investigate when

Output changes because the active population shifted, not because hours did.

Read it with

Active populationSelected periodMatter mix

Section 06

Average Billable Hours per Attorney

Attorney production beside target attainment and the wider team position.

Capacity and production are different questions. Read this beside target attainment, not instead of it. The attorney rows show whether the average reflects the whole group or a few unusually busy people this period.

Investigate when

Attorney capacity and active production tell different stories.

Read it with

Attorney headcountRole mixMatter demand

Follow every answer back to the work.

Search, filters, sortable columns, pagination and source-record links are the same controls your team uses in the application.

Review the same window

Change the period, person and practice area once so every available-hours and production measure stays comparable.

Keep the team review moving

Move through every timekeeper without losing the selected metric, target window or sort order.

Explain the variance

Open the people and time records behind a variance while the target and selected period remain visible.

Work in Progress FAQ

Questions firms ask before connecting their data.

What does Work in Progress show?

The view brings together available work hours, recorded hours, billable hours, billed value and target attainment.

Can we compare individual performance?

Yes. The report can be reviewed by person and period so leadership can understand where available hours and target variance originate.

Can attorneys see their own targets?

Access can be controlled so attorneys see the information appropriate to their role while leadership retains the wider firm view.