dashboardWISE Acceptable Use Policy

dashboardWISE provides a business-to-business SaaS platform. You may use the Service only:

• for lawful business purposes;
• in compliance with the Terms, this AUP, and applicable laws and regulations;
• within any plan limits, usage limits, and technical controls described in the Documentation or Order Form.

Subscriber responsibility: The Subscriber is responsible for ensuring all Authorized Users comply with this AUP. Any violation by an Authorized User is deemed a violation by the Subscriber.

You agree not to:

• misuse the Service or attempt to circumvent its safeguards;
• use the Service in a way that harms dashboardWISE, the Service's integrity, other customers, or third parties;
• use the Service to violate privacy, confidentiality, or intellectual property rights;
• use the Service to store, transmit, or process unlawful content.

The following activities are prohibited. Examples are illustrative and not exhaustive.

3.1 Illegal, harmful, or abusive activity

You may not use the Service to:

• violate any applicable law or regulation (including privacy, consumer protection, anti-spam, and cybersecurity laws);
• facilitate, promote, or engage in unlawful activity;
• threaten, harass, defame, or unlawfully discriminate against any person or group;
• exploit or harm minors or facilitate any form of child sexual exploitation material (strictly prohibited);
• impersonate any person or entity or misrepresent affiliation, identity, or authority.

3.2 Infringing, misappropriating, or unlawful content

You may not upload, store, transmit, or otherwise process Customer Content that:

• infringes or misappropriates intellectual property rights (copyright, trademark, trade secret, patent, moral rights);
• violates confidentiality obligations or court orders;
• is illegal, fraudulent, or knowingly false in a way that causes harm.

3.3 Privacy violations and sensitive data misuse

You may not:

• collect, store, transmit, or process personal data without a valid lawful basis, required notices, and consents;
• disclose personal data in violation of law, contract, or confidentiality duties;
• use the Service to dox, stalk, or track individuals without lawful authority;
• process highly sensitive personal data (for example, government IDs, precise geolocation, biometric templates, certain health data, payment card data) unless the Service expressly supports that processing and you have implemented appropriate safeguards and legal bases.

3.4 Security abuse, unauthorized access, and interference

You may not:

• attempt to gain unauthorized access to the Service, other accounts, or non-public systems or data;
• probe, scan, or test the vulnerability of the Service or any system/network connected to it without dashboardWISE's prior written permission;
• bypass or defeat authentication, authorization, rate limits, quotas, or other technical restrictions;
• interfere with or disrupt the Service, including by introducing excessive load, denial-of-service activity, or abusive automation;
• introduce malware, ransomware, worms, trojans, spyware, or other malicious code, or use the Service to distribute malicious content.

3.5 Reverse engineering and competitive misuse

You may not:

• reverse engineer, decompile, disassemble, or attempt to derive source code or underlying ideas of the Service, except to the extent that applicable law prohibits this restriction;
• copy, reproduce, or create derivative works from the Service or Documentation except as expressly permitted by the Terms;
• use the Service to build, train, or improve a competing product or service, or to replicate dashboardWISE features or functionality;
• perform benchmarking, comparative analysis, or public performance testing of the Service without dashboardWISE's prior written consent.

3.6 Spam, phishing, and deceptive messaging

You may not use the Service to:

• send or facilitate spam, unsolicited bulk messages, or unlawful marketing;
• conduct phishing, credential harvesting, or other deceptive practices;
• distribute or promote scams, fraudulent offers, or misleading communications.

3.7 Improper automation, scraping, and data extraction

You may not:

• scrape, crawl, or harvest data from the Service except via approved features (exports) or documented APIs and within limits;
• use bots or automation that bypass normal user interactions or imposes unreasonable load;
• attempt to extract or infer data about other customers, their usage, or the Service's internal operations.

3.8 Export controls and sanctions

You may not use, export, re-export, transfer, or allow access to the Service in violation of applicable export control and sanctions laws. This includes providing access to the Service to restricted persons or in restricted territories where prohibited by law.

3.9 Misuse of credentials and access sharing

You may not:

• share user credentials between individuals or outside the Subscriber organization;
• sell, resell, rent, lease, or provide the Service on a service bureau, time-sharing, or managed-service basis unless expressly allowed in an Order Form;
• allow unauthorized third parties to access the Service, Customer Content, reports, or outputs.

If dashboardWISE provides APIs, webhooks, SDKs, or integration features, you must comply with the following:

4.1 API keys and tokens

• Keep keys confidential and store them securely.
• Rotate keys regularly and revoke/rotate immediately if compromised.
• Do not embed secrets in client-side code where they can be extracted.

4.2 Rate limits and quotas

• You must comply with documented rate limits, quotas, and fair-use constraints.
• You may not attempt to bypass throttling, use multiple accounts to evade limits, or generate artificial traffic.

4.3 Data scope

• Access and process only the data you are authorized to access.
• Do not attempt to enumerate, guess, or discover resources (IDs, tenants, endpoints) outside your authorized scope.

4.4 Third-party services

• If you connect Third-Party Services, you are responsible for complying with their terms and for ensuring the connection is lawful and secure.
• dashboardWISE is not responsible for the security, privacy, or availability of Third-Party Services.

5.1 Your responsibility for Customer Content

Subscriber is solely responsible for the legality, accuracy, and appropriateness of Customer Content and for ensuring it has all necessary rights, permissions, and lawful bases to provide and process Customer Content using the Service.

5.2 Removal and restriction

Where legally permitted and technically feasible, dashboardWISE may remove, restrict access to, or disable Customer Content or functionality that violates this AUP or the Terms, or that creates a security, legal, or operational risk.

5.3 Intellectual property complaints

If dashboardWISE receives notices alleging infringement, we may (a) remove or restrict the relevant content, (b) suspend the responsible account, and/or (c) take other actions consistent with law and our policies. Notices should be sent to: admin@dashboardwise.com.

6.1 Monitoring and investigation

dashboardWISE may monitor Service usage and investigate suspected violations, including to protect security, integrity, and compliance. We may use logs and security telemetry for these purposes.

6.2 Actions we may take

If we reasonably believe there is a violation of this AUP, the Terms, or law, we may, without liability and to the extent permitted by law:

• issue warnings and require corrective action;
• suspend or limit access (including throttling API access);
• disable integrations, keys, tokens, or specific features;
• remove or restrict access to content;
• terminate the Account for severe or repeated violations;
• report suspected unlawful activity to law enforcement or regulators where required or appropriate;
• seek injunctive relief or other legal remedies.

6.3 Emergency actions

We may take immediate action without prior notice if necessary to prevent harm, address a security incident, comply with law, or protect the Service or other customers. We will provide notice when feasible.

If you believe there is a violation of this AUP, a security vulnerability, or misuse of the Service, report it promptly to: admin@dashboardwise.com.

When reporting, include:

• a description of the issue;
• relevant account identifiers (if known);
• timeframes, logs, screenshots, and reproduction steps (if applicable).

We may update this AUP from time to time. If changes are material, we will provide reasonable notice through the Service, email, or other appropriate means. Continued use of the Service after the effective date means acceptance of the updated AUP.

Questions about this AUP should be sent to:

Legal Notices: admin@dashboardwise.com

Abuse/Security: admin@dashboardwise.com

Mail: 8 The Green STE A, Dover, Kent County, DE 19901, United States